Activity Timeline (Lightning)      The Activity Timeline is a new feature of lightning. It shows you all of the activities (emails, notes, calls, and even...

Emails and creating email templates have never been easier in lightning! You can send emails directly from the Account or Contact pages and add merge fields...

A dashboard in Salesforce is a graphical representation of what you might find in a report. It  makes it easy to track progress toward a goal or metric. ...

From the reports tab, click New Report. Choose a Report Type, then click Continue. (The report type you choose determines which records...

Background  Lots of duplicate accounts get created in Salesforce for a variety of reasons and sometimes those duplicates should be combined into one accoun...