Tech tools 14

• 2020 Customer Satisfaction Guidelines for Freshdesk
• Changes to Expensify for 2022
• Chromecast
• Docusign
• Global Partner Emails

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Salesforce 11

• Account Annual Data Form Flow
• Billing Certification Schedule logic
• Certification Opportunity Creation Logic
• Freshdesk in Salesforce
• Full vs. Platform Licenses

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Lightning 5

• Activity Timeline
• Emails (Writing and Templates)
• How to build a Dashboard in Lightning
• How to Build Reports In Lightning
• How to merge Account duplicates

Handbook Basics 1

• Manager's Guide to Legislation in the Netherlands

Remote Work Support 2

• Remote Work Toolkit for Staff
• Remote Work Toolkit for Managers

Home Office Supplies 1

• Home Office Supplies